You ask, we answer! We’ve put together our most frequently asked questions to make your shopping experience with us a breeze.
Do you offer deliveries?
At this time, we deliver to businesses only.
Is your meat halal?
Some of our meat products are halal, including, beef, lamb and chicken.
Why have your prices gone up?
Unfortunately, events such as higher export demand affect our prices. We are always working to ensure our prices are competitive and have specials on offer every week.
What are your trading hours?
We are open 6:30 am to 5:30 pm from Monday to Friday and 5:30 am to 1:00 pm on Saturdays. We are closed on Sundays and some public holidays. Please give us a call to confirm.
Where does your meat and produce come from?
We source much of our meat and produce from our farm in the Southern Highlands of New South Wales. We also have suppliers in Queensland and Victoria.
Am I able to buy whole animals such as pigs and lambs?
You certainly can. We will need a week’s notice for a whole pig and three days notice for a whole lamb.
I’m looking for a specific product but I couldn’t find it. Are you able to order it in?
We would never want to come between you and the product you’re after. Reach out to one of our friendly team members and we’ll do our best to order it in for you.
I’m coming in today and want to pick up a meat pack—is that possible?
To ensure your pack is ready for pick up, we will need two days notice. Call us or visit the market to order your meat pack(s).
What meat packs do you have available? Can I swap any of the meats?
We have a range of meat packs on offer for any budget or need, you can view these on our Specials page to find out what’s in each. Sorry, we aren’t able to swap products.
Do you have any jobs going?
Our market is always growing so our positions are ongoing throughout the year. If you love servicing customers and working with food, send your resume to firstname.lastname@example.org
Do I need to pre-order a platter?
We highly recommend pre-ordering your platter to make sure it’s ready for your special event. You can visit us in store or call us to place your order. To find out what inclusions we have available and to get inspired, visit our Platters page.
Are your prices cheaper on a particular day or the same all week?
We strive to keep our prices across the market consistent and at wholesale prices. Some of our products may be reduced due to being a part of our Weekly Specials. You can find out what’s on special every week on our Specials page or subscribe to our Meat Lovers Club to have these sent to your email every Monday.